Delivery Information

  • We deliver to all major cities in India.
  • Shipping within India is free of cost.
  • While shipping out of India, there will be seperate shipping charges, that may apply.
  • Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders.
  • We make our best efforts to ship each item in your order within 7 working days of the order within India. However in some cases, we may take longer, to ship the order as we may have to procure it from some other stores or our suppliers. This has to be considered that handicraft work takes more time to manufacture than machine products.
  • In the unlikely event that we are not able to ship your order completely within 7 days of the order, we shall send you an email informing you about the same. 
  • We ship on all week days (Monday to Saturday), excluding public holidays.
  • To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
  • If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care or mail us at support@utsav-enterprises.com, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
  • You may track the shipping status of your order on our website, by logging in to your “My Account” section

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